Your Privacy is Our Priority

 

At The Resin Den, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.  

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Information We Collect

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We may collect the following types of personal information:

• Personal Information: Name, email address, phone number, and shipping address.  

• Payment Information: Credit card or debit card information (processed securely by our payment processor).

• Usage Data: Information about how you interact with our website, such as your IP address, browser type, and device information.

 

How We Use Your Information

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We may use your personal information for the following purposes:  

• Processing Orders: To fulfill your orders and ship products to you.

• Customer Support: To respond to your inquiries and provide customer support.

• Marketing Communications: To send you promotional emails or newsletters (with your consent).

• Improving Our Services: To analyze usage data and improve our website and products.

 

How We Protect Your Information

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We implement strong security measures to protect your personal information, including:

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• Data Encryption: Sensitive information, such as payment details, is encrypted during transmission.

• Secure Servers: Our servers are protected by firewalls and other security measures.

• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

 

Sharing Your Information

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We may share your personal information with:

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• Payment Processors: To process your payments securely.

• Shipping Carriers: To ship your orders.

• Legal Authorities: If required by law or to protect our rights.

 

Your Rights

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You may have certain rights regarding your personal information, including:

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• Access: The right to access and view your personal information.

• Rectification: The right to correct any inaccurate or incomplete personal information.

• Erasure: The right to request the deletion of your personal information.

• Restriction: The right to restrict the processing of your personal information.

• Data Portability: The right to receive your personal information in a portable format.

• Objection: The right to object to the processing of your personal information.

 

Contact Us

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If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:  

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• Email: Support@theresinden.co.uk

 

Updates to this Privacy Policy

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This Privacy Policy may be updated from time to time. We encourage you to review it periodically.

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.